Calling all Landlords!

Finding a tenant is only the beginning! Here at tlc, we recognise that your rental property is one of your biggest assets and ensuring the tenancy is managed correctly is of the utmost importance. This is why we pride ourselves on having only highly qualified Property Managers, dedicated to making sure your tenancy runs smoothly from start to finish.

Lettings & Rent Collection

Services included in tlc‘s fees are:

  • Finding a suitable tenant for the property, subject to contract and references.
  • Applying for and obtaining relevant references and credit checks through an Independent referencing company. We can give no warranties to the suitability of a prospective tenant. In signing the tenancy agreement the landlord or the landlord’s agent will be deemed to have seen and accepted any references obtained by tlc on the landlord’s behalf.
  • Advise the in going tenant(s) of the procedure for registering with the appropriate services (where applicable) into the tenant’s name for supply during the tenancy period.
  • Unless agreed otherwise, we shall negotiate the terms of the tenancy of the property on your behalf on the basis of our standard tenancy agreement. Landlords instructing their own solicitors to prepare Tenancy Agreements are responsible for the resulting fees. tlc will not sign landlord’s own tenancy agreements on behalf of the landlord however will sign tlc own Tenancy Agreements on behalf of landlords if requested.
  • Collect one or more months’ rent in advance from the tenant at the commencement of the tenancy and we will provide the tenants with standing order mandates in order to ensure regular payments from their bank. We will also collect a tenant’s deposit equivalent to 6 weeks rent in accordance with Clause 11. Subsequent rents will be collected and forwarded, once cleared via BACS payment to the Landlords requested account within 7 working days.

Lettings & Management

For those who would also like their property managed, in addition to the Rent Collection Service mentioned above, we will also:

  • Arrange and co-ordinate the tenant(s) occupation and vacation of the premises. The check in and check-out of tenants from the property (if applicable) will be arranged through a third party independent company and charged to the Landlord for the check in and the tenant for the check-out. Price list available upon request.
  • Advise tenants to switch all the services (telephone, gas, electricity, water authority if applicable) on their name at commencement of the letting for the period of tenancy. This includes notification to the local authority for council tax purposes. tlc Estate Agents cannot be held liable if services are disconnected or not transferred by the utility companies.
  • We will by pre-arrangement provide property visits twice per year whilst the tenant(s) are in occupation and forward a written report on the condition of the property, listing any problems that have arisen and the action which needs to be taken.
  • Arrange for appropriate tradesmen to effect necessary repairs and decoration
  • We deal with day to day management matters, including minor repairs
  • Pay current outgoings such as rent and any service charges and/or maintenance charges and account to you regularly.
  • Manage the property in the vacant period between tenancies for the maximum period of 1 month or until new terms of business have been agreed. This service terminates in event if property is let to tenants not introduced by tlc.
  • On your instruction obtain any licence or consent that is required from your landlord or their appointed managing agent. If in doubt, please refer to the lease or check with your landlord.

Deposit

tlc will collect a deposit from the tenant to safeguard against damage. At the end of the tenancy, we will inspect the property and the costs of any work attributed to the tenant will be deducted from the deposit. Forward the inventory check-out report to the landlord and tenant for action and costing. Refund, or, apportion the deposit as agreed by both the landlord and the tenant, on agreement in writing from both the landlord and tenant.

 

Renewals

tlc renewals department will contact tenants two months prior to the end of the tenancy to ascertain if they wish to renew their tenancy. We will negotiate the extension or renewal of the tenancy including any mutually acceptable rent increase if required and agreed, and prepare the relevant documentation. Prepare the extension documents including drafting any amended or additional clauses agreed between the parties which vary from the terms of the original Tenancy Agreement. Arrange for the extension documents to be signed by the start date of the new Term of the Tenancy and send the signed documents received by us to the relevant party.

Property Inventory

tlc recommend landlords have a Full Inventory and Schedule of Condition of your Property prior to any tenant taking occupation. We will check if the tenant wishes to be present at the check-in and that both parties are in agreement with the initial condition of the property.

At the end of a tenancy the Inventory Clerk will again attend the property and check the original inventory against any damage that may have been caused during the tenancy. It is the check-out report upon which any claims against the deposit are calculated.

 

Our Fees

To download a comprehensive PDF with all of tlc‘s fees for landlords, please click here.

Thinking of Selling or Renting your Property?

tlc would love to help get your property on the market. For a FREE valuation, simply fill in the form below or call us anytime on 020 7370 4000.

Testimonials

You are a terrific team, thank you
AMView
Dear Amy, I think it's a good time to sincerely thank you very much for your help the last couple of months and excuse me for bothering you this much. I hope you have a nice vacation!!
ASView
Dear Toby, Max and the rest of the tlc team. A huge thank you for selling my apartment! You have been a pleasure to deal with and we have appreciated your honesty. Hope the new owners enjoy the flat.
Best, C.View
Thank you very much indeed for your superb professionalism in letting the company's flat and particularly the speed with which you succeeded. Very grateful
BPView
Thank you so much for your help on this. Both you, Jamie and Amy were a pleasure to deal with and extraordinarily helpful (not something I can say too often with agents!). I hope to work with you again in the future.
CAView
Thank you, Samantha and Jamie. My mind has been put to ease. And let me offer a broader thanks to tlc generally. Your firm has been extremely helpful and responsive to a couple of foreigners trying to find a place to live in London. Thanks for everything
DFView
Hi Toby . . . Thanks - you ran a very efficient and open sales process . . . other agents could learn a lot! Reaffirms the heady heights that the London market has reached... Have a great weekend!
DIView
A little note for the lettings team, thanks for finding suitable tenants for my property so quickly. It is very much appreciated.
Dr. GView
I just wanted to say thank you to Sam and Jamie. You were both so lovely and really went out of your way to look after us. I have felt rather badly treated by some other property agents who made it ever so clear that we are not the client, but the property owner is
EHView
Dear Samantha, Not only you are a gorgeous girl but you are a big star too! Many thanks for all, I ll recommend your office to all the people i know. Many many thanks x
EKView
Hi Toby, I want to thank you for your wonderfully generous hamper which was a lovely gesture- totally unexpected. The flat is great and my children who saw it today like it hugely too. You were so helpful in all the process of my purchase and I am thrilled it has gone through smoothly. I do hope your play production went well and only sorry I couldn't make it. Do let me know of other events you are involved with later. I will be in touch re a doubles some time! With many thanks
GAView
Very many thanks for your always prompt help! A good measure above most of your competitors, by the way.
JPView
I would like to thank you for a job well done. You have impressed me with your enthusiasm and efficiency. Your name will be the first one I mention when my Singapore friends ask me for a London Letting Agent! I look forward to working with you in the future
KWView
Thank you so much for all your help Sam, you have made it an incredibly pleasant experience...I wish you were in charge of my banking too! Kind regards
LWView
Hi Sam, I wanted to thank you very much because you have been lovely not pushy unlike the others and I will definitely keep in touch. Take care
MSView
Toby, I must thank you for all your hard work on this one - without your pro-activity I do not believe we would ever have got to an exchange of contracts given the landlord involved. Kind regards
MVView
Hi Jeanette, Toby: Thanks a lot for your great service, I will definitely recommend you to friends that were to look in this area for the future. Kind regards
NLView
Dear all at tlc, thank you for all your work and for your excellent service. The tenants seem to be very nice
RSView
Hi Jeanette & Toby, now everything is done, I'd like to thank you for your hard work on this sale. Your customer service is outstanding, you had our best interests first at all times, your communication with us was always clear and timely, above all else, you achieved an amazing price for us! I would definitely recommend you to anyone selling (or buying). Head and shoulders above all the other agents we have interacted with. Thanks
SBView
You guys are really underestimated in the business. It's weird sometimes when I'm out with other agents people confess to how good you guys are. They are almost threatened. It's so funny. I think The Prince thinks I'm one of these agents
WRView
Dear Toby & Jeanette, just wanted to express a big thank you from me and my mother. You were great every step of the way, from the initial negotiations, to helping manage our questions and helping out with the tricky moving parts like the freehold acquisition, last week helping us arrange the repair of the broken window and lastly being around promptly with keys on the last day when we completed. This is the third time we have bought via TLC, and the third time we’ve had a good experience
SMView
Toby, Thanks for all your help on finding a flat here in Earl’s Court. Amy was extremely helpful throughout the process and we found her advice invaluable. We just finished our move-in and are getting settled in. Thanks again, and I hope we can catch up sometime soon. Cheers
SCView
Dear all at tlc, thank you for all your work and for your excellent service. The tenants seem to be very nice
RSView
Dear Toby & Jeanette, just wanted to express a big thank you from me and my mother. You were great every step of the way, from the initial negotiations, to helping manage our questions and helping out with the tricky moving parts like the freehold acquisition, last week helping us arrange the repair of the broken window and lastly being around promptly with keys on the last day when we completed. This is the third time we have bought via TLC, and the third time we’ve had a good experience
SMView
Hi Toby . . . Thanks – you ran a very efficient and open sales process . . . other agents could learn a lot! Reaffirms the heady heights that the London market has reached… Have a great weekend!
DIView
Hi Jeanette & Toby, now everything is done, I’d like to thank you for your hard work on this sale. Your customer service is outstanding, you had our best interests first at all times, your communication with us was always clear and timely, above all else, you achieved an amazing price for us! I would definitely recommend you to anyone selling (or buying). Head and shoulders above all the other agents we have interacted with. Thanks
SBView
Hi Jeanette, Toby: Thanks a lot for your great service, I will definitely recommend you to friends that were to look in this area for the future. Kind regards
NLView